A person the brand markets to, at the person grain: known or anonymous, in any state of relationship.
Compose from here— 1
Consumer can stand in one role across the patterns this model declares. Pick one and the answer is drawn here, from the published graph.
- board → holds Campaign, Tactics, Actions, Events · the question
Pointed at by— 118
- acts in event →Web visitEvents
- acts in event →Email engagementEvents
- acts in event →SMS engagementEvents
- acts in event →Paid media clickEvents
- acts in event →Social and video engagementEvents
- acts in event →Consumer authenticationEvents
- acts in event →Lead submissionEvents
- acts in event →ConversionEvents
- acts in event →ReferralEvents
- acts in event →Consent changeEvents
- grounds →Evaluation windowTime Windows
- grounds →Activation windowTime Windows
- grounds →Lapse windowTime Windows
- grounds →Advocacy windowTime Windows
- grounds →AnonymousIdentity Levels
- grounds →PseudonymousIdentity Levels
- grounds →KnownIdentity Levels
- grounds →Retention & ReactivationJourneys
- grounds →AcquisitionJourneys
- grounds →OnboardingJourneys
- grounds →AdvocacyJourneys
- grounds →AwarenessLifecycle Stages
- grounds →ConsiderationLifecycle Stages
- grounds →EvaluationLifecycle Stages
- grounds →ConversionLifecycle Stages
- grounds →RetentionLifecycle Stages
- grounds →AdvocacyLifecycle Stages
- grounds →AwareConsumer States
- grounds →UnknownConsumer States
- grounds →InterestedConsumer States
- grounds →EvaluatingConsumer States
- grounds →IntentConsumer States
- grounds →CommittedConsumer States
- grounds →OnboardingConsumer States
- grounds →Account HolderConsumer States
- grounds →At RiskConsumer States
- grounds →Likely to LapseConsumer States
- grounds →LapsedConsumer States
- grounds →ReactivatedConsumer States
- grounds →AdvocateConsumer States
- grounds →EstablishedJourney States
- grounds →At riskJourney States
- grounds →Likely to lapseJourney States
- grounds →LapsedJourney States
- grounds →ReactivatedJourney States
- grounds →UnknownJourney States
- grounds →AwareJourney States
- grounds →InterestedJourney States
- grounds →EvaluatingJourney States
- grounds →IntentJourney States
- grounds →ConvertedJourney States
- grounds →CommittedJourney States
- grounds →OnboardingJourney States
- grounds →ActiveJourney States
- grounds →KeptJourney States
- grounds →AdvocatingJourney States
- grounds →Never activatedJourney States
- grounds →Established to At riskJourney Transitions
- grounds →Established to Likely to lapseJourney Transitions
- grounds →At risk to EstablishedJourney Transitions
- grounds →At risk to LapsedJourney Transitions
- grounds →Likely to lapse to LapsedJourney Transitions
- grounds →Likely to lapse to EstablishedJourney Transitions
- grounds →Lapsed to ReactivatedJourney Transitions
- grounds →Reactivated to EstablishedJourney Transitions
- grounds →Unknown to AwareJourney Transitions
- grounds →Aware to InterestedJourney Transitions
- grounds →Interested to EvaluatingJourney Transitions
- grounds →Evaluating to IntentJourney Transitions
- grounds →Intent to ConvertedJourney Transitions
- grounds →Intent to EvaluatingJourney Transitions
- grounds →Interested to AwareJourney Transitions
- grounds →Committed to OnboardingJourney Transitions
- grounds →Onboarding to ActiveJourney Transitions
- grounds →Kept to AdvocatingJourney Transitions
- grounds →Advocating to KeptJourney Transitions
- grounds →Onboarding to Never activatedJourney Transitions
- grounds →Unknown to InterestedJourney Transitions
- grounds →Unknown to EvaluatingJourney Transitions
- grounds →Unknown to IntentJourney Transitions
- grounds →Established to EstablishedJourney Transitions
- grounds →SearchChannel
- grounds →AI ReferralChannel
- grounds →SocialChannel
- grounds →VideoChannel
- grounds →AudioChannel
- grounds →DisplayChannel
- grounds →ReferralChannel
- grounds →EmailChannel
- grounds →SMSChannel
- grounds →Phone CallChannel
- grounds →Direct MailChannel
- grounds →PrintChannel
- grounds →Out of HomeChannel
- grounds →Public RelationsChannel
- grounds →EventsChannel
- grounds →SponsorshipChannel
- grounds →Lapsed customersAudience Segments
- grounds →Channel Opt OutPreference Types
- grounds →Content Opt OutPreference Types
- grounds →Frequency PreferencePreference Types
- grounds →Format PreferencePreference Types
- grounds →Email frequencyPreferences
- grounds →ConsentLawful Bases
- grounds →ContractLawful Bases
- grounds →Legal ObligationLawful Bases
- grounds →Vital InterestsLawful Bases
- grounds →Public TaskLawful Bases
- grounds →Legitimate InterestsLawful Bases
- grounds →Direct MarketingProcessing Purposes
- grounds →Targeted AdvertisingProcessing Purposes
- grounds →PersonalisationProcessing Purposes
- grounds →Service Usage AnalyticsProcessing Purposes
- grounds →Customer Relationship ManagementProcessing Purposes
- grounds →Communication ManagementProcessing Purposes
- grounds →Email marketing consentPermission Bases
- grounds →Frequency capParameters
- grounds →Retention periodParameters