Engagement has measurably dropped.
Compose from here— 4
At Risk can stand in 4 roles across the patterns this model declares. Pick one and the answer is drawn here, from the published graph.
- board → holds Journeys, Journey States, Lifecycle Stages · the question
- board → holds Campaign, KPIs, Metrics, Metric Formulas, Signals, Events, Journey Transitions, Journey States · the shape
- board → holds Audience Segments · the question
- board → holds Metrics · the question
Related— 2
Pointed at by— 2
- is realized by →At riskJourney States
- is addressed by →Retention campaignCampaign