Delivery, click and reply events for each SMS send.
Questions answered from here— 4
- Which system does an instrument run on, and who supplies that system?
- What does an instrument observe?
- At what level does an instrument identify the person behind what it observes?
- Which question areas does an instrument inform?
Compose from here— 14
SMS Delivery & Engagement can stand in 14 roles across the patterns this model declares. Pick one and the answer is drawn here, from the published graph.
- board → holds Goals, KPIs, Metrics, Events · the question
- board → holds Technology Platforms, Vendor · the question
- board → holds KPIs, Metrics, Metric Formulas · the question
- board → holds KPIs, Metrics, Events · the question
- board → holds Events · the question
- board → holds Campaign, KPIs, Metrics, Metric Formulas, Events, Journey Transitions, Journey States, Consumer States · the shape
- board → holds Campaign, Tactics, Actions, Events, Metrics, KPIs, Goals · the shape
- board → holds Identity Levels · the question
- board → holds Identity Levels, Events, Tactics, Surface, Time Windows · the shape
- board → holds Events, Tactics, Metrics, Attribution Models, Time Windows · the shape
- board → holds Identity Levels, Events, Permission Bases, Processing Purposes, Time Windows · the shape
- board → holds Intelligence · the question
- board → holds Metrics · the question
- board → holds Parameters · the question
Related— 6
- observes event →SMS engagementEvents
- implemented in platform →Salesforce Marketing CloudTechnology Platforms
- implemented in platform →TwilioTechnology Platforms
- informs intelligence →Performance IntelligenceIntelligence
- identifies at →KnownIdentity Levels
- grounds on →Engagement EventEntities
Pointed at by— 2
- is counted in numerator of →SMS Engagement RateMetrics
- is counted in denominator of →SMS Engagement RateMetrics