Research · Fader, Hardie and Lee, Marketing Science 24(2), 2005
Counting Your Customers the Easy Way: An Alternative to the Pareto/NBD Model
foundational measurement methodology
Supports reading inactivity as a probability that a relationship is still alive, which is what a scored move rests on and what a timed move presumes when its window closes.
Read Counting Your Customers the Easy Way: An Alternative to the Pareto/NBD Model · retrieved 2026-09-26
What it informs — 1
This source is what the model was built from. It does not itself commit the model to anything — a commitment does, and the ones it informs are named above.