Retention & Reactivation
A relationship-lifecycle path: established, at risk, likely to lapse, lapsed, and reactivated.
You leave with The conditions the journey passes through and the rungs of the ladder they sit on, and the interval of inactivity after which it presumes a person has stepped back. The machine-readable twin sits beside the journey's own page.
Markdown gives the tables as they read here. The file gives every path as one line per step, which opens in a spreadsheet and pivots into whatever you need.
Where a journey begins
Where does a journey begin, and in which state does a person arrive?
Retention & Reactivation begins at Established.
Which conditions a journey passes
Which conditions does a journey pass through, and on which rungs of the ladder?
5 matches · how this pattern is walked
Which moves a journey makes
Which moves does a journey make, and what triggers them?
9 matches · how this pattern is walked
Which window a journey counts inactivity over
After what interval of inactivity does a journey presume a person has stepped back?
Retention & Reactivation times out after Lapse window.