Advocacy
The path from a kept relationship to one that brings others in: kept, and advocating.
You leave with The conditions the journey passes through and the rungs of the ladder they sit on, and the interval of inactivity after which it presumes a person has stepped back. The machine-readable twin sits beside the journey's own page.
Markdown gives the tables as they read here. The file gives every path as one line per step, which opens in a spreadsheet and pivots into whatever you need.
Where a journey begins
Where does a journey begin, and in which state does a person arrive?
Which conditions a journey passes
Which conditions does a journey pass through, and on which rungs of the ladder?
| Journeys → | Journey Statesrealizes consumer state → | Consumer Statessits in stage → | Lifecycle Stages |
|---|---|---|---|
| Advocacy | Kept | Account Holder | Retention |
| Advocacy | Advocating | Advocate | Advocacy |
2 matches · how this pattern is walked
Which moves a journey makes
Which moves does a journey make, and what triggers them?
| Journeys → | Journey Transitionstriggered by → | Events |
|---|---|---|
| Advocacy | Kept to Advocating | Referral |
| Advocacy | Advocating to Kept | Window elapsed |
2 matches · how this pattern is walked
Which window a journey counts inactivity over
After what interval of inactivity does a journey presume a person has stepped back?
Advocacy times out after Advocacy window.