Which facts are captured on the surfaces a channel includes?
Asked from Phone Call, a Channel: A voice conversation, inbound or outbound, with the consumer.
Markdown gives the tables as they read here. The file gives every path as one line per step, which opens in a spreadsheet and pivots into whatever you need.
2 events reached
The whole answer is drawn here; the file beside it carries it away.
| Channelincludes surface → | Surface → | Events |
|---|---|---|
| Phone Call | Call Center | Lead submission |
| Phone Call | Call Center | Conversion |
Drawn as a table ·how this question is walked